Recieved my Prodigy dealer demo kit today and on two of the items I have dead power supplies. WTF!

The PTX3 will not charge, took my multimeter out and checked and theres nothing there. My Crestron Ipod dock didnt power up either, sniped the ends off stripped them and nothing.

Ughhh.....I was so excited, kinda like being a kid at christmas getting that awesome RC truck and it doesnt work.

Anythoughts? anyone had these issues before? it might be worth mentioning that both the powersupplies are the type you can swap out the prongs for differnt countries.

On a sidenote, I was disapointed to see the lack of codes/models. Did i miss a download? I cant even select User data under system builder