I've finally installed my own personal Prodigy system in my media room. It is replacing a URC MX-5000. I'm really disappointed in the remote. Like seriously disappointed. I do a lot of channel changing and volume changing. I am constantly hitting buttons. The feel of the buttons on the PTX3 is horrific. I mean just truly,. truly awful. I liked the feel of the PTLX2 a lot better. I know I've seen a lot of people with the same complaint. I am holding out hope they offer a different remote choice.

I've done more than a dozen Prodigy installs. Not one customer has ever complained about the remote before. Maybe customers just aren't as experienced with all the remotes out there and don't know what they are missing.