Hello Everybody,

Excuse my poor English but I'm from France.

I am like an orfan since Philips stop the Pronto brand. I still have my old TSU 9400 but very soon with more and more bluetooth devices, wifi and so on, the TSU 9400 will die. More over, it was diffciult to install Pronto Pro edit on Windows 7, almost a nigthmare Under Windows 8 and 8.1 and impossible on Windows 10.

BUT today I have found this : http://www.neeo.com/ it is from a Kickstarter project. This remote has almost all the requirements, only one thing is missing, a software editor like pronto edit. They will have an API and I hope they will do a pronto editor like it will be amazing.

So I had a dream today, I had a dream where a Pronto like remote will reborn with all the ecosystem.

The Pronto ecosystem has more than 200 000 posts on this forum, it is at least 3 times more than any other remote brand, why ? because it was possible to do everything we want to do with a remote.

Hope the Neeo will do it or it will be again an Harmony like.

Hope this help

Regards

Alain

I'm also curious for the Neeo.
I preordered mine yesterday.

When did they say your NEEO would arrive after you pre-ordered it? Can't seem to find that info on their website?

There is no delivery date, yet...

Neeo have announced shipping today !

Very exciting !!

https://planet.neeo.com

Yes, but unfortunately delayed if you're in Europe.

My understanding is that the Neeo only supports predetermined codes they have in their database. So if you have a device they don't support too bad.

I strongly recommend against getting the Neeo, I have one and after almost a week of back-and-forth with with their tech I still can't use the remote. While my devices are "supported" the commands don't match the functions of any of my gear, I can't switch any of the inputs on my HDMI switches, AVR, or TV, and that's after several days. The remote can't learn custom commands. Any adjustments (that so far haven't fixed the remote), take about 24 hours for them to make on the server side before I can update the remote, only to learn that they didn't fix the issue. There currently isn't a way to learn commands. The remote, while a nice bit of physical manufacturing, crashes often, the UI is very glitchy, and though I haven't gotten it to the useable point to try it long enough to get a good sense, it seems like the battery drains very quickly. There also isn't an IR transmitter on the remote. My impression is that the company has a high likelihood of going out of business, and when it does, I suspect the remote will be undateable, and perhaps unusable. It was 2.5 years later that it was supposed to hit the market, and many other remotes have more functinoal, mature offerings. Avoid this remote.


Also, they call the devices that they can't work with "stupid" in the UI, even though remotes that I've had over a decade ago work fine with much of the gear I have.

I just obtained a Neeo remote, although I'm still in the process of setting it up. To add some context to WhatsInAUserName's comments:

- While it is true that the Neeo can't currently work with devices not in its database, its database is quite extensive. (It even has my 10-year-old Velodyne subwoofer in it.) And if you identify to the company an existing device that isn't in the database, they will add it as long as they can get or figure out the commands. Going forward, I suspect the limitation will be how quickly they can add new products as they're released.

- All the normal usage commands I've tried so far work fine, although I haven't tried some of the more obscure setup/configuration commands for my AVR and Blu-ray player. I anticipate that I'll encounter some command glitches, but the company seems responsive when other users have identified such problems.

- The Neeo hardware is capable of learning IR commands, but that function is not yet enabled in the firmware. I'm not holding my breath waiting for it, but I assume it will eventually be functional.

- The "stupid" device designation refers to devices that lack discrete commands and only have toggle commands. Therefore, the Neeo can't always be assured of doing the right thing when sending commands to it. (The same would be true of any programmable remote.) Perhaps "simple" would have been a better choice of words than "stupid".

- I definitely would have preferred it if they had included an IR emitter on the remote itself. (The emitter is on the separate "brain" unit for the remote.)

- The company was horrendously late in getting these remotes to market. And Neeo did a bad job of keeping its Kickstarter backers adequately informed about the progress of the product. Now that the Neeo product is actually shipping, I have higher confidence in both the product and the company. The hardware is really a slick design. In my estimation, the firmware and software are about 90% of the way to being great, but getting that last 10% can be hard. Since Phillips dropped the Pronto line and URC abandoned support for DIY users of its higher end models, Neeo seems like it has the best shot of any product on the market at meeting my desires for a home theater remote.

If you don't already have a Neeo on backorder, I suggest waiting a few months to see how well the company overcomes its initial hiccups.

Would there be any update about this remote?
(I’m always concerned that my tsu9600 could go dead on me)