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RTI and Parts
This thread has 16 replies. Displaying posts 1 through 15.
Post 1 made on Tuesday October 18, 2011 at 05:52
SMCSI
Long Time Member
Joined:
Posts:
July 2007
21
I've just had to replace a T2-C for a customer who broke the screen. RTI and our suppliers say there are no replacement parts for the remote.

There recommendation is to throw it in the bid as it costs more to replace the screen than buy a new remote!! What a waste!!

In an era where we are encouraged to recycle they want me to throw out an expensive piece of electronic equipment because a replaceable part is broken.

Anyone know where I can get a screen for the remote. I would hate to throw out a perfectly good remote.

Cheers,
Steve
Post 2 made on Tuesday October 18, 2011 at 06:40
TOOOLDAND TOOGRUMPY
Long Time Member
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October 2007
351
ditto, screens wanted for an old T3 & K4
Post 3 made on Tuesday October 18, 2011 at 10:19
sirroundsound
Senior Member
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November 2003
1,074
We might be living in times where we are encouraged to recycle etc, but just look at how quickly the electronics we use change and improve.
Phones, Ipods, even plasma/LCD TV's are made to just be tossed because the latest version has come down so low in price that no one would pay the minimal costs to have it repaired if broken.
You can buy a bluray player for $100, who can have a business model that would be profitable to fix these? Customers are not going to pay even $50 to have someone look at and figure out whats wrong with it, let alone the labour to fix it. You just go and buy a new one.
Look around you, how many TV repair shops are left....
Sad and certainly seems wasteful.
Post 4 made on Tuesday October 18, 2011 at 20:11
Total Control Remotes
Super Member
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July 2006
2,987
With touchscreens it may seem as easy as replacing a piece of glass (like a windsheild) but the truth is the hundreds of "tentacles" and "nerve endings" need to be reattached which makes for a tedious process and the huge labor cost. Many times there are problems down the line because they can never be attached properly or with the same level of precision as the original factory design. Everyone wants to recycle, but it's the labor that is the killer.
OP | Post 5 made on Wednesday October 19, 2011 at 04:15
SMCSI
Long Time Member
Joined:
Posts:
July 2007
21
The screen on a T2-C is a simple module that can be removed and replaced easily. It would take me 5 minutes to fix.

I'll just have to keep in stock for spare parts I guess!!

If anyone has a T2-C with a good screen, but broken elsewhere, let me know.

Cheers,
Steve
Post 6 made on Wednesday October 19, 2011 at 16:34
Tom Ciaramitaro
Loyal Member
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May 2002
7,324
On October 18, 2011 at 10:19, sirroundsound said...
You can buy a bluray player for $100, who can have a business model that would be profitable to fix these? Customers are not going to pay even $50 to have someone look at and figure out whats wrong with it, let alone the labour to fix it. You just go and buy a new one.
Look around you, how many TV repair shops are left....

Ask someone who had a repair shop for 29 years... (had)
"People almost invariably arrive at their beliefs not on the basis of proof but on the basis of what they find attractive." - Blaise Pascal
Post 7 made on Thursday October 20, 2011 at 22:18
Innovative A/V
Select Member
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December 2007
1,964
I had a bad screen on a T2C...called RTI got an RMA....sent it in...RTI put on a new screen.....don't talk to tech...choose the option to get an RMA.....I have never had any problems sending anything back to RTI
www.goinnovativeaudiovisual.com
Cedia certified installer
ISF Certified 'It's not how many times you get knocked down but it's how many times you get back up and go forward"
Post 8 made on Friday October 21, 2011 at 01:36
RTI Installer
Super Member
Joined:
Posts:
March 2002
3,320
Hell dont throw any RTI remotes away that have cracked screens give them to me. I will fix them, and yes there are replacement parts available just look at the PDA part number on the back of the screen. Caution, getting the ribbon cable off and back on is a pain in the ass if you have never done this before so be warned.
Never Ignore the Obvious -- H. David Gray
Post 9 made on Monday October 24, 2011 at 08:06
ralliart329
Active Member
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October 2007
655
The last t2c i had repaired was about a month ago with no issues.
Post 10 made on Monday March 14, 2016 at 14:46
Jberzett
Lurking Member
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February 2016
1
Need screen for t3v or t3 v+ . Please let me know where I can find this, help please!
Johnnyberzett
Post 11 made on Monday March 14, 2016 at 19:14
gerard143
Advanced Member
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May 2012
949
lol. first post and revives a 5 year old thread.
Post 12 made on Thursday November 3, 2016 at 05:41
rcon
Junior Member
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November 2016
3
Hello! I need screen for T2x. Please let me know where I can find this, help please!
Does T2i have the same with T2X screen? And T2C+ has different from T2X screen?
Post 13 made on Monday November 7, 2016 at 13:21
Don Heany
Senior Member
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September 2008
1,112
On March 14, 2016 at 19:14, gerard143 said...
lol. first post and revives a 5 year old thread.

Here comes another! Lol.
Post 14 made on Monday November 7, 2016 at 15:02
rcon
Junior Member
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November 2016
3
Thank for Your help!
Post 15 made on Thursday November 10, 2016 at 06:56
Don Heany
Senior Member
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1,112
On November 7, 2016 at 15:02, rcon said...
Thank for Your help!

This was me being a prick, my apologies- it happened when you revived an ancient thread in order to pull off some serious magic. However by asking 'do the T2c, x, and i share the same screen'- well this reveals a ZERO experience with the product guy. So, to answer- they absolutely do not. They differ in build material and resolution.
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