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pulling RTI file from remote
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| Topic: | pulling RTI file from remote This thread has 10 replies. Displaying all posts. |
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| Post 1 made on Tuesday January 5, 2010 at 13:44 |
SignatureSV Loyal Member |
Joined:
Posts: | July 2009
7,860 |
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i tried doing a search on here and found nothing.
i have a customer from two and a half years ago that will need a reworking. i cant find their file anywhere. And come to think of it, its probably on the laptop i had stolen a year ago.
any way, is there a way of pulling the file from the remote?
thanks
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The Bitterness of Poor Quality is Remembered Long after the Sweetness of Price is Forgotten! - Benjamin Franklin |
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| Post 2 made on Tuesday January 5, 2010 at 14:01 |
anyhomeneeds Super Member |
Joined:
Posts: | December 2007
4,149 |
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Yes, just use the system recovery wizard in ID. If you put a password protect on the system, then you will need to call RTI's tech support.
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"You can't fix stupid." |
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| OP | Post 3 made on Tuesday January 5, 2010 at 14:03 |
SignatureSV Loyal Member |
Joined:
Posts: | July 2009
7,860 |
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thanks alot, appreciate it!
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The Bitterness of Poor Quality is Remembered Long after the Sweetness of Price is Forgotten! - Benjamin Franklin |
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| Post 4 made on Wednesday January 6, 2010 at 17:04 |
bencn Long Time Member |
Joined:
Posts: | January 2010
24 |
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Hi there,
Say, what remote did you pull from?
I am on site trying to use system recovery to pull
from the t3-v with no luck. I've tried on 3 different laptops.
Cheers
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| Post 5 made on Wednesday January 6, 2010 at 17:50 |
scottedge267 Advanced Member |
Joined:
Posts: | February 2003
790 |
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On January 6, 2010 at 17:04, bencn said...
Hi there,
Say, what remote did you pull from?
I am on site trying to use system recovery to pull
from the t3-v with no luck. I've tried on 3 different laptops.
Cheers make sure you use the wizard. I forget exactly what it says but there are two options and you need to use the wizard option.
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| Post 6 made on Wednesday January 6, 2010 at 19:04 |
bencn Long Time Member |
Joined:
Posts: | January 2010
24 |
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Cheers,
I am using the wizard,
when i try to pull the file, the bar loads almost up to 100% and then says
'there has been a problem, check out troubleshooting. This causes the T3-V to freeze at the 'please wait' screen. Apparently this is an unusual problem, but I'll let this thread know if I get it sorted.
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| Post 7 made on Wednesday January 6, 2010 at 20:01 |
anyhomeneeds Super Member |
Joined:
Posts: | December 2007
4,149 |
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Does it ask you for a password?
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"You can't fix stupid." |
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| OP | Post 8 made on Wednesday January 6, 2010 at 21:07 |
SignatureSV Loyal Member |
Joined:
Posts: | July 2009
7,860 |
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t2+
will find out tomorrow.
Good luck!
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The Bitterness of Poor Quality is Remembered Long after the Sweetness of Price is Forgotten! - Benjamin Franklin |
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| Post 9 made on Thursday January 7, 2010 at 00:08 |
bencn Long Time Member |
Joined:
Posts: | January 2010
24 |
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Hi again,
no it doesn't ask for a password, and I don't remember setting one.. but i may have and just don't remember haha.
I can send to the device no prob but still no receive.
After trying everything myself and tech support could think of, I gave up and rebuilt the program. It was a long process but a valuable lesson learned.
>>Never rely on pulling a file.
Good luck tomorrow
You'll be alright I'm sure.. they said my situation is rare and seems to happen at
random.. and not really ever with the t3-v.. but apparently it has happened on a strange system with the t4 and windows 7.
Cheers
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| Post 10 made on Thursday January 7, 2010 at 17:35 |
HRTdude Long Time Member |
Joined:
Posts: | August 2008
83 |
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I have this same problem with the rp-6's and xp-8's. It takes 5-20 times to get info when there are over 5 banks. I have narrowed it down to an issue with my USB ports as it worked fine one day with my boss's never on jobsites computer.
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| Post 11 made on Thursday January 7, 2010 at 21:23 |
anyhomeneeds Super Member |
Joined:
Posts: | December 2007
4,149 |
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On January 7, 2010 at 17:35, HRTdude said...
I have this same problem with the rp-6's and xp-8's. It takes 5-20 times to get info when there are over 5 banks. I have narrowed it down to an issue with my USB ports as it worked fine one day with my boss's never on jobsites computer. I have that issue a few times, I narrowed it down to my computer, not the remotes. It took a few times, but I did get them.
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"You can't fix stupid." |
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