Got mine two weeks ago...

I have been a Marantz RC 2000 user since the original review in Stereophile.

I set out programming the IRIQ by learning the remotes that it didn't have in its database, and specifying the remotes that it did have (RCA DSS, etc.)

I had a world of trouble getting it to work with both of my PCs, but finally had a succesful synch session.

Spent serious time learning all of my remotes (and they are numerous: Pioneer DVL-90 LD/DVD player, Theta Data Basic CD transport, Proscan VCR, Theta Casablanca, RCA 515 DSS receiver with Dolby Digital (sucks, but that's another story..), Sony R-500 DAT, Mitsubishi 35-805 TV, etc.) - and it is faster to do this using the PC software than just the remotes on a tabletop.. The PC software is much faster!

Created all my activities - Watch TV, Listen to CD, etc. - no problem

Starting building Macros, then all hell broke loose. Went to do a synch and got an error message.. Next thing you know, I can't synch and BOTH ends of the system (the PC config and the Remote itself) are completely screwed up. Buttons have missing characters, buttons are missing entirely, activities are GONE, devices are gone!!! I'm sitting there after 4-5 hours of work thinking, "you've GOT to be kidding.." Everything became corrupt, I called Madrigal, and they told me start all over.

I did. I brought it back, got a refund, and will be considering my alternatives (Lexicon, Crestron, Phast) after the holidays.

It would have been nice if this thing worked as promised, but I'm here to tell you, it isn't ready for prime time. Save your money, and save yourself the agravation...

Nice idea, poor execution.

You should look into getting a Phillips Pronto!!!
It is a great remote.

Why not simply get the improved version of your old remote. The 2000 Mk II seems to manage all the macros pretty well.

What is the attraction of these IRIQ remotes?

Scott,

Many folks have had trouble with the IRIQ.
But the Pronto is another story (Several people have had both including me).
Yes, there have been a few glitches on the Pronto but I don't think anyone has stated retuning a Pronto while quite a few have stated so with the IRIQ.

Speaking of returing remotes... I just bought, fought, and returned the Marantz 2000 Mk II. It was a great solution 18 months ago, but it does NOT make the system simpler to use for the non-technical (in my case that would be Patti).

I have ordered a Pronto and if the postings on the Pronto Message Forum are any indication, I've found what I've been looking for.

Nothing close to the complaints found here. At least take a look before you commit.

I had a Marantx 2000 until my wife smashed it against the wall That thing was brain dead

LOL, I don't think I'll respond to that one... ;-)

I sold my Mark I before my wife smashed it :-)
Then I sold it to a friend that ensisted he wanted it sold it before he smashed it. Mark II did address many of the Mark I problems. But I decided to wait for the affordable touchscreen.