Hello,

I have recently recieved an RC9800i as a gift. I currently live in the UK but will be moving to Canada soon.

When I turned on the remote the first option was to choose the region, the choices were North America and Europe, North America was greyed out and my only choice was Europe so I chose it thinking there must be a way to change this later either in the settings or via a firmware upgrade.

As yet I cannot find a way to change this setting or if it has any affect at all, I was slightly worried by the fact I want to use the EPG but to date I have not been able to get it connected even though it is connected perfectly to the wireless LAN and I can ping it from another pc. I was thinking that the subscription service might look at my ip range and deny a european ip connecting to the US EPG server.

To put it in basic terms:

1. can i change the unit to be a North American unit?
2. Does it really affect me when the unit is in North America?
3. Does the EPG server care about the location of the unit?

Thanks in advance.

BA.

Hello,

1. can i change the unit to be a North American unit?
Yes, this is possible. You will need to download the latest software from the website (www.p4c.philips.com and search on RC9800i/17). Then switch off the remote, switch it on again and immediately press and hold the HOME and PAGE buttons, until the "waiting for firmware upgrade" appears. Then plug in the USB cable in the device and start the upgrade program (you will loose all settings and setups by doing this!!!)
Before you do this: I assume you took your AV equipment with you to Canada, so then it is maybe better to stick to the European settings, since the IR database codesets are different for US/Canada and Europe.
Also when you decide not to change region, I advise you to upgrade to the latest firmware (2.0.80). If you do this from the settings, services setup, software udates screen, you will keep your existing setups!

2. Does it really affect me when the unit is in North America?
No, it should not.

3. Does the EPG server care about the location of the unit?
You will need to make a new subscription for the EPG since the program channel lists are different. The server does not care about the location of the unit.

Thank you Luukske,

Your answers to my questions were excellent, I am now running in north american mode with the latest firmware.

I will not be taking my AV equipment with me to canada because of the voltage differences which is an excellent excuse to upgrade everything :) I will be taking my speakers with me though which are the most expensive part of my setup.

Now I just have to get the EPG to work as I have the same problem with it not connecting as others have described in defferent threads.

Thank you once again!

BA.