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ProntoEdit Not Connecting !
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Post 1 made on Sunday December 22, 2013 at 16:28
Lurking Member
December 2013
Hello all together, i have tried to install ProntoEdit 3.1.3 and ProntoEdit Pro onto Win 7 Pro 64 (after my Laptop with Win7 pro 32 bit gave up) on my new Computer i have now even thru reading in the forum find out that there are some Problems under 64bit. So i followed an Thread explaining how to install this over Windows XP mode ! After correckt installation of the XP mode i Installed now first the ProntoEdit and then the ProntoEdit Pro.

After new restart both Programs was starting first the one after closing the other one, for that all O.K. now my Problem:

The ProntoEdit Pro work's after the USB tab start like a charme, Uploading downloading from my Prontos 7000 and 7500 ! Super !!!

The other ProntoEdit Starts but there is no Possebillety to Make an Up-or Download to the Device (TSU950 & TSU960) it gives an error not possible to communicate with the device ! And funnywise under the USB tab nothing comes up the first time after Starting the XP mode to enable the USB Device !

Dose someone have an idear to this Problem and can give me an tip !?

OP | Post 2 made on Monday December 23, 2013 at 08:21
Lurking Member
December 2013
O.K. perhaps its easyer to ask where to find the USB driver for the ProntoEdit !?

I know for example where i can find the driver for the ProntoEditPro (c:\Program files\ProntoEdit\Drivers......)

But there is no sutch directory or file i can find in the ProntoEdit folder !

When i can find the driver perhaps i will be able to integrate this into the XP mode !? Or gives it an patch or KB to overcome this problem that he cannot see the Pronto as USB connected !

When i install under Win7 64 bit in XP it shows me after pluggin usb in an yellow warnungmark in the Hardware section, in the XP mode machine i see after connecting the Pronto under Hardware manager nothing aslo not under the Menuepoint "USB" where you normaly activate the unknown USB device tab. So it seams that XP mode see or reconize nothing - only that i get after Pluggin in the USB cable the typically warning tone for non succes USB indentification - so at least XP mode sees somthing !?

It is realy funny that i can not get the sofware running either under Win7 64bit XP compatibelity mode neither under the XP viritual mode machine and that in both it says to me after starting the software O.K. that there is no device connected !

Thank's for any help


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