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Topic:
ProntoPro Edit - button labels
This thread has 7 replies. Displaying all posts.
Post 1 made on Sunday December 23, 2012 at 11:41
pend1711
Long Time Member
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24
I have finally got my laptop to talk to my new TSU6000. I have been creating my views and creating buttons (from bitmaps). However when I download to my pronto the buttons with symbols do not show up (e.g. > or ^) - so words like play are ok, but the thick arrow symbolising play is not. I am sure there is a simple answer for this but can find no setting to explain.

I hope someone can put this novice out of his misery.
OP | Post 2 made on Monday December 24, 2012 at 05:21
pend1711
Long Time Member
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Any body out there who can help? I believe it maybe a vista problem - would I still have this problem with XP? Changing the font size does not sort it.

Thanks
Post 3 made on Monday December 24, 2012 at 18:45
Daniel Tonks
Wrangler of Remotes
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October 1998
28,684
Symbols are only available on the remote for 10, 14 and 18 point font sizes. I cannot think of anything else that would cause this on the remote.

See the last paragraph of this FAQ entry [Link: remotecentral.com]
OP | Post 4 made on Tuesday December 25, 2012 at 13:57
pend1711
Long Time Member
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March 2012
24
Daniel
Thanks first of all for replying - I am getting frustrated with this but am determined to find away.

I have tried all the different fonts and none seem to work. Only buttons in plain english work ok. I have even downloaded a CCF file from someones excellent example and it is the same issue with their file. So it must have something to do with the software and/or vista not liking the characters. Not sure where to go here.

My next plan is to create all the buttons as bitmaps in Gimp. Do you know a way of exporting created buttons in Pronto Edit as bitmap files - in other words I would end up with a bitmap of the completed button (button and character)? If not then I need to see if all audio/dvd characters are part of available windings etc

Any further advice would be greatly appreciated. It's a shame because I love the remote - it looks great!

Cheers


Andrew
Post 5 made on Thursday December 27, 2012 at 00:47
Daniel Tonks
Wrangler of Remotes
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28,684
Are you sure you're using the latest version of ProntoEdit 4 and have the most recent firmware loaded on the remote?

I can assure you that the operating system should not be affecting this. Fonts as used on the Pronto are hard-coded bitmaps stored in firmware, and aren't dependant on anything computer-side.
OP | Post 6 made on Thursday December 27, 2012 at 15:15
pend1711
Long Time Member
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March 2012
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Daniel
Yes I am using v4.0.5, and I updated the firmware. Apart from the message "some segments are up to date - download again?" - the firmware updated successfully.

It still does not like special characters and I have read in other areas on this site that vista maybe responsible - see the thread entitled "Button label not visible" under the Pronto classic forum.

It seems to suggest that for the colour pronto, fonts 8 12 and 16 should be ok - but I have tried all 3 but no joy.

Do you think if I log a thread asking if a Pronto TSU6000 owner is willing to upload my very simple CCF file to see if the problem replicates on their unit, someone would be willing?

Just noticed - when I try to manually rename a button within the pronto the characters are missing from the choices. I obviously have a problem with the download of the firmware. I may try a previous version to see if that corrects it. Or is there a folder I can replace within the v/4.05 download that I can overwrite with the correct character folder and then carry out a firmware update from that? I am presuming that the firmware update is from the Pronto Edit program - it's the only place I have found it.

Thanks

Andrew

Last edited by pend1711 on December 27, 2012 18:50.
OP | Post 7 made on Friday December 28, 2012 at 13:48
pend1711
Long Time Member
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March 2012
24
Sorted - I just re-ran the software and selected REPAIR rather than complete install. I then updated the firmware again but ensured the pronto did not go to sleep (kept touching the screen) during the process, and now I can see the special characters in the pronto.

Thanks to Daniel for all his help.
Post 8 made on Friday December 28, 2012 at 18:59
Daniel Tonks
Wrangler of Remotes
Joined:
Posts:
October 1998
28,684
Glad to hear you got it working. My best guess as to the cause would be a firmware issue - ie. something hadn't updated.


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