I have a tsu-2000 which i have been using since 2007. It wwas able to control my home electronics such as the old flat screen WEGA tv, DVD player and Yamaha receiver.

Since I have upgraded to an Sony HDTV, Panasonic Blu-Ray player, the remote can no longer control these devices. I have followed all the directions on how to program the remote, even deleted all the old devices. I also updated the firmware using the serial cable it came with. No luck at all. As far as I can tell, the remote is functioning properly (except for this problem).

Im hoping somebody can help me figure this out

Not much information to go on. Have you tried learning the commands off the new remote(s) to the Pronto? If so, what EXACTLY did you try? There is no reason the Pronto won't be capable of controlling these devices.

Do you have new batteries in remotes when trying to learn? Is TSU2000 fully charged?

Since you deleted the devices, might this be why you cannot control the new equipment? Have you read the ProntoEdit 4 manual available from the Files Section as well as the Pronto FAQ?

As Jim says, you have not given us much to go on here.

I am having a similar issue with my new Magnavox Blue Ray remote. The first pass at learning all the codes resulted in total failure. Nothing worked.

I viewed the IR codes and they were very short...usually a good sign. I relearned all the codes, and this time they were much longer. Now, most of the controls work. I will look again to see how "dirty" they are. Check the FAQ's to learn about IR codes.

I will be relearning more of them as soon as the batteries recharge. If some still don't work, I will try learning the codes in the remote, not through prontoedit.

Oh yes, be sure your Pronto has fresh batteries.

Good Luck!

Gary

Just an update for future readers of this thread...if there are any...


Relearning the codes worked great!

Gary

Sure there are!

Another thing, Junmar, are you trying to use codes in the remote's database, or are you trying to learn new codes?

I carry a TS1000 with me because it is still as good a learner as the other two devices I would use, and which I even have -- the RTI learner and the Crestron learner. I've had success learning new codes as recently as last weekend.

If you're using the database codes, you'll see the biggest clue as to the problem: there are no Blu-ray codes in the database. That's because there was no Blu-ray when the database was created. You'll find that Blu-ray codes are NOT the same as DVD player codes.

Learn the codes. And don't use the method where you plug the Pronto into the computer, learn a code, and store it immediately in the computer. This method has been known to be flaky since the beginning with Prontos. Instead, download your ccf with a new page into the Pronto, learn commands onto the page, upload to the computer, store, and proceed from there. It may take two or three tries to get all the commands for one device. I've done this a lot and it usually takes me twice.