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random remote failure
This thread has 6 replies. Displaying all posts.
Post 1 made on Thursday August 18, 2005 at 18:11
KCThirstyEar
Active Member
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551
I have a pronto pro TSU6000 that has been used in the same house for a long time, with the same devices, same everything. Nothing has changed. All of a sudden, about 6 commands on the DVD page (navigate, pause, Skip +, Skip -) no longer work. I uploaded the configuration and the buttons still retained the proper codes. I tried relearning to no avail. This remote is functioning on ir, so there's no RF base problem. First, what could make it do this, and second how can I remedy this? The remote has the newest firmware loaded in it.
KC
Audio Artisans
Post 2 made on Thursday August 18, 2005 at 20:14
bomberjim
Super Member
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September 2001
3,894
Although it has the latest firmware, many times reflashing the firmware cures strange problems. In PE select "tools" and choose update remote.
Jim L
OP | Post 3 made on Friday August 19, 2005 at 14:18
KCThirstyEar
Active Member
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What I don't understand is, why this remote has worked flawlessly for years, then suddenly just stopped working, without provocation. I don't get it.
KC
Audio Artisans
Post 4 made on Friday August 19, 2005 at 15:12
bomberjim
Super Member
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Does seem a bit odd, doesn't it? But this "folklore" procedure does work quite often. I've personnally seen both hard and soft buttons that no longer work reliably, re-downloading the ccf doesn't help, a hard reset doesn't help, but reflashing the firmware cured it.

I've heard this procedure compared to a computer that at least occasionally needs the OS to be rebooted. To my mind that isn't quite accurate, it's firmware, more like the computer's bios. I've never had to reflash my computers bios, or any other computer FIRMWARE for that matter. Good thing that all those little microchips (that have a firmware program) in your car don't occasionally require this procedure isn't it. ;-)
Jim L
OP | Post 5 made on Saturday August 27, 2005 at 12:57
KCThirstyEar
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551
Yeah, nice. I still haven't been able to get this to work.
KC
Audio Artisans
Post 6 made on Sunday August 28, 2005 at 03:58
Ernie Bornn-Gilman
Yes, That Ernie!
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December 2001
29,846
I didn't quite get the bit about IR and RF. Are you using it via RF but when you switch to IR the commands DO work? That is sort of what it sounds like.

Try creating new buttons and learning on them instead. Maybe something flaky has happened to the older buttons. If these new buttons work, you could alias the old buttons to them. Dumb but if it works, it works.
A good answer is easier with a clear question giving the make and model of everything.
"The biggest problem in communication is the illusion that it has taken place." -- G. “Bernie” Shaw
OP | Post 7 made on Tuesday August 30, 2005 at 11:34
KCThirstyEar
Active Member
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January 2003
551
No, I'm sorry, I worded that bad. I'm not using RF, it's IR only. It's just certain funtions on the DVD player that stopped working. And I just got some new information this morning from the client. "I don't know if this helps, but if you walk up and press the button on the player it still doesn't work". Gee, thanks. Once again a piece of information that would have been useful YESTERDAY! So, I'm pretty sure at this point it's not the remote. Thanks for ya'lls help.
KC
Audio Artisans


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