Has anyone else had any experience with the new Marantz RC3200A? I just bought the Marantz SR-8200 receiver that came prepackaged with this remote and after experiencing the problems with it learning half the buttons on my old remotes I discovered that it's suffering the same problems as the Pronto Neo.

My luck is probably about 40% that can be learned, 40% that can't and about 20% that it learns after a brief struggle. I called Marantz tech support and they said they don't have a clue- the product is too new. I can't find any editing software on the Marantz page for this remote, so any kind of upload/download option isn't even available to me.

The worst part is that the buttons that can't program are things like "Stop", "Menu", "Scan forward" and "Scan backward" for my Panasonic DVD player, and pretty much all the channel buttons in addition to others on my JVC TV. I can't return just the remote as it came with the receiver.

Any ideas before I return the whole receiver to my local audio store? I don't want to as the receiver is pretty awesome, it just seems to come with a sucky remote...

Thanks for any help!

I have noticed the same thing. It looks to me like the reason it learns some buttons and not others is how long the code is broadcasted. One of my other remotes shows how long it is actually sending the signal and there are some signals that continue to send as long as I hold the button and some signals that send for just a second no matter how long I hold the button. The signals that last just a second I can't get the remote to learn. The other signals I don't have a problem with.

I called marantz and they said there was no way to get the signals until the editing software comes out at the end of this month.

I will probably wait it out.

What Devices are the ones you can't get to learn? I found that for the Neo it was the ones that were either Long ir codes or ones the repeated the code.

It would learn anything off RCA's UTV keyboard, yet my MX-1000 and URC Producer 7 learned the codes.

When the URC remote sends out the code from the keyboard it is a 5 second code that blinks on /off a few times as I can see light on this remote. SO I'm thinking any IR code that is a burst code as this the NEo can't learn??

I even managed to learn my Technics amp and Cd changer
which was the hardest device to learn.

I've noticed that also. Usually I'll be able to learn like 4-6 commands fine in a row and then it will crap out and keep failing for a while... then kick back in and learn ok after a struggle. Eventually I've been able to get it to learn everything... just takes a LONG time.

Nick

Ive also noticed that the Neo takes a 'crap' (as Nick20 put it) after larning a few codes. Then after a while it will wake up and learn a few more...weird!

Thanks everyone for your suggestions... I finally got every button programmed except the "Stop" button for my Panasonic DVD player. What I had to do was hold down the button I wanted to program on the original remote (of course this won't work if it's only a short burst), then gradually move it around in front of the RC3200 and keep hitting the corresponding button on the learning remote. Pretty flaky, but it works.

What's amazing to me is that a company can release hardware like this that is obviously not quite ready yet. The software may be out in a month or two? The software for the RC5200 and 9200 doesn't support Windows XP? I guess this is what happens when an audio giant ventures into the realm of computers.

Reminds me of the old software days- wow, I got this cool new game, but I've got to tweak all my DOS settings and wait for them to release the patch before it will work on my system... =)