Has anyone else heard of Philips doing this? This seems like a big jump from the cost of the Neo to the cost of the TSU2000.
On 01/19/02 16:23.27, canito said...
I had a Pronto Neo and it crashed with the update.
Since it was a piece of trash from the beginning,
Philips is going to upgrade me to the new Pronto,
not the Neo. If anyone else is having this problem,
just call Philips Customer Care at 800-835-3506
like I did and tell them your Neo crashed and
you want to be upgraded to the Pronto 2000. It
only takes a minute to get this upgrade completed
and you will be happy again.