Well, after 14 hours I FINALLY got my NEO programmed. Went trough several trials and errors, lost programming codes, lost links, etc.....

There are bugs in the edit program. Most frustating was the lack of the program to save links from my hard buttons. Ran across one problem where hard buttons worked for a while with IR codes defined to them, but after one download, they just quick working. NO idea why.

What I found seems to work the best is to use the Edit program to design your screens. Use only the BASIC IR codes for simple buttons (Play, pause, etc...) and use LEARNED IR codes for ALL hard buttons and advanced IR codes.

So in a nutshell, after all this experimenting what worked best for me is:

1. Design your screens in edit program.
2. Allocate only BASIC IR codes to soft buttons. (DO NOT use IR codes or links on your hard buttons)
3. Download to NEO
4. LEARN all Hard buttons and advanced soft buttons.
5. Upload back to Edit program for backup purposes.

Now that it is all said and done, all my prelim testing seems to be OK. Will use the NEO over the weekend in regular useage and see if I uncover any bugs.

If all is well I will upload my NEO NCF file for ya'lls benefit first part of next week.

Cheers and good luck

Bit

Congrats on getting this thing somewhat figured out. I found the same problem as you where links to hard buttons disappeared after uploading a NCF file. The same phenomena happens if you close out of a file that appears to have all the links working, then re-open it. After opening it, some links are gone!

It seems to me that hard buttons linked to other hard buttons is the problem. What I did is this:

1. Create soft buttons for all the hard buttons used in each device.
2. Learned those soft buttons from the original remotes.
3. Created links from the hard buttons to the appropriate soft buttons.

So if I need to link to say a TV's volume Up and Down buttons from another device, I link to the soft buttons learned in the TV device (not the TV's hard buttons). This proved to work the way we expect it to.

Always a work-a-round, never a fix...I always say!

By the way, it took me about 10 hours of really concentrating on what I was doing to finally get the hang of this thing and complete a configuration. AND I am VERY familiar with the big brother remotes. After all was said and done, I actually like this thing very much from a every day use stand point (once finally configured).