On January 19, 2010 at 18:13, B K'witz said...
when I tried to clean it I made it worse!
What did you use and if you can't get it to not be tacky, why don't you call URC to get a new back?
I'm pretty sure oil-based substances cause this and skin oil isn't out of the lists. Residue from foods that are oily or greasy should never get onto the remote.