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Topic:
Need a reliable Samsung repair tech in Los Angeles
This thread has 5 replies. Displaying all posts.
Post 1 made on Wednesday April 26, 2023 at 20:04
PSS
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I clients QN85Q900 8K TV seems to have stopped accepting IR commands.
Have a URC Total Control that's been working fine for a year+, then stopped. I checked with my camera and can see IR signals. Swapped emitter as well, still nothing.
Unplugged the TV for five minutes, no change.
The TV's remote is the new "RF" type, but I believe it sends IR for power and possibly starting the pairing process (correct me if I'm wrong). It can turn on/ off another Samsung TV (in another room) fine.
I tried "re pairing" the remote to the TV and it doesn't connect (though it did work prior before trying to "re pair". So, now the only way I can turn it on it the small button on the bottom of the TV.
I connected a USB keyboard the the TV and was now able to factory reset the TV, still nothing.
Someone else here (on my original post about this) mentioned they had "a few IR boards go bad" over the years.....
I can possibly set it up for ip only.......
The damn thing is out of warranty so I need to find a reliable repair shop for it. At least talk and see what the options are.
Post 2 made on Wednesday April 26, 2023 at 20:39
Brad Humphrey
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Replacing the IR board is extremely simple. It takes more mechanical skills to mount the TV to the wall, than to do such a simple fix.

Just triple check to get the correct IR board for the TV before ordering one.

Repair shop is going to charge a few hundred dollars to do this. $15-$29 for the board and $200+ profit for less than 30 minutes of work. Maybe an hour if you count taking the TV down and putting it back up again.
No reason for you not to make that money, instead of the repair shop.
OP | Post 3 made on Wednesday May 3, 2023 at 21:04
PSS
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On April 26, 2023 at 20:39, Brad Humphrey said...
Replacing the IR board is extremely simple. It takes more mechanical skills to mount the TV to the wall, than to do such a simple fix.

Just triple check to get the correct IR board for the TV before ordering one.

Repair shop is going to charge a few hundred dollars to do this. $15-$29 for the board and $200+ profit for less than 30 minutes of work. Maybe an hour if you count taking the TV down and putting it back up again.
No reason for you not to make that money, instead of the repair shop.

The problem I'm having is actually finding the part I need......
Post 4 made on Monday June 12, 2023 at 17:45
Ranger Home
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On May 3, 2023 at 21:04, PSS said...
The problem I'm having is actually finding the part I need......

And the time!!!
Post 5 made on Tuesday June 13, 2023 at 09:57
highfigh
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Just another reason for ALL manufacturers to include an IR jack, rather than relying on an IR receiver.
My mechanic told me, "I couldn't repair your brakes, so I made your horn louder."
Post 6 made on Tuesday June 13, 2023 at 15:37
Brad Humphrey
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On June 13, 2023 at 09:57, highfigh said...
Just another reason for ALL manufacturers to include an IR jack, rather than relying on an IR receiver.

???
That would still be on the control daughter board. So how would that change anything? It isn't like the IR receiver itself ever goes bad. It would be nice to have the IR jack input but that is completely irrelevant to this thread.

All this is for not. I believe in another post PSS had, he changed the board out already and it didn't fix the problem. Even changed another board out and it didn't fix the problem either.
Samsuck! What are you going to do?


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