I’m working with a 32” Frame TV, the current model. There doesn’t seem to be a Power OFF IR command, only a toggle. If the remote’s power button is held for several seconds, the TV will power down and not display artwork. I’m trying to fabricate an IR command or sequence for Power OFF.

For other units I’ve encountered IR commands that start with a basic command, then issue a shorter code that can be thought of as “repeat” or “continue” if the button is held. This is common for Volume commands.

I’m looking for a way to discover the “continue” code, if any. I have the RTI learner and there does not seem to be any difference between a long or short press. I have not yet attempted to use the Global Caché learner. If there is no “continue” code, do you have a suggestion with respect to the repeat rate for  the Power Toggle command?

holding the power toggle for 10 seconds should turn if off. not sure how to achive this in RTI, in URC you just increase the minimum repeats on the code.

In URC it takes an OFF command with repeat set to about 24.

Maybe in the RTI learner mode you can doctor that IR code and add repeats.  It’s been years since I learned codes with RTI so I can’t recall what to do.

Is this an RTI processor with 232? If so, you'd be wise to operate it that way even with a CM232 adaptor. Frame TV's have:

power off
power on
force to art mode

I can send you the codes if needed

I'm using Global Caché. This is the 32" Frame TV. There is no network port or RS-232. I'd much rather use RS-232.

I have verified that if I hold the remote's power button for a few seconds the TV will go into standby without artwork.

I'll be onsite tomorrow and I'll jigger the Global Caché repeats. I suspect that there is a timing issue between commands. Maybe I'm sending them too fast.

Samsung supports USB to serial adapters for RS232 Control.

All Current Samsung frame TV's(As well as previous gen or 2) support full Network Control over Wifi. they even support Wake on WiFi

I’m toying with IP control. There is an authentication packet that connects the TV and controller. Does anyone know how long this connection is kept open?

The problem with Samsungs is they dont always respond to the WOL packet. Had a Savant job with about a dozen frames, and I would watch the WOL go out and the TV wouldnt wake at all. Then sometimes it did. It seems the longer its off the more prone it was for the TV to not wake up. Unless theyve gotten better in the past year which I don't think has happened.

Thanks for that. Maybe I could wake the TV with the IR power toggle.

I'm pretty sure the discrete power on works via IR, just the off thats the issue

On that job the only way to get the TVs to fully power off (no art mode) was via IP. Wouldnt work 232 or IR. And the only way to get them to turn on was IR or 232. So we had to do it that way. Once they were successfully powered on the IP control was good. But we had discrete IR power on there.

For situations like yours I keep a URC remote in my bag and use it to load a bunch of device codes and find one thats a true discrete. There has to be something for that TV.

Same in Crestron land. IR/serial/ip are not 100% reliable.

I sell/install Frame tvs only with the warning to clients about control challenges. Surprisingly, many still want them.
Personally I hate the damn things.

But but but the mount is SO easy and brilliantly designed!

:)

Can second the fact that Samsung has not fixed the issue with WOL as of Dec. '23

Had a job with a 75" Frame TV with a URC MRX5 Processor programmed in Accelerator 3 and spent a day and half working through different combinations of macros hoping to be able to utilize the discrete Art Mode On/OFF commands available via IP and it proved to be so unreliable that it forced us to fallback on IR just to get the set to power on and off and select an input.

Mind you this is with a 3rd party outside enterprise network admin and a system comprised solely of Meraki Network Gear so the excuse that there was a configuration blocking WOL simply does not hold any sway here.

Samsung could not be bothered in the least that their IP is wonky as all heck given that a tiny segment of their target market for the Frame will be utilizing integration in the operation of their TVs. Basically their attitude is they have a fail rate of 50% that's good enough for them and no need to extend themselves any since only a small number of integrators are having this issue and at the end of the day it hardly registers on their total volume of global sales.