Not sure if anyone else has noticed but.... today I was doing a ring install. I log out of my system and setup the clients system. I then log out and go back to my system. There’s a code that gets sent to your email to confirm the login now. This isn’t a big deal for most end users but then i realized I will no longer have access to my customers accounts to make changes for them etc. without them confirming the 6 digit code (within 60 seconds) and sending it to me.

So then I thought to myself, ok well this is a good feature I guess. Hopefully it saves “my device” and I only have to do this once. NOPE!!!

Anyone else find this a pain in the ass? I looked through the app to see if I can disable the feature but I couldn’t find it. Guess I’ll call their tech support...

Yes it is a pain. Nest did the same thing with "2 factor authentication"

It's 2 factor authentication. You can turn it off if you want, but the whole point is added security so you don't have any unwanted access to the ring system. It was always there, most people just never used it. For your clients piece of mind with all the bad press, I suggest using it

Got this email yesterday. While it is a bit of a pain, I've been using it on nearly everything I do for about a year.  It's a really simple solution to prevent unwanted access into your accounts.  Google and everyone else knows that a single password system is as useless as tits on a bull.  So, everyone is moving to 2-factor. Five years from now, you'll be dreaming of the days when you only had to punch in one password.


Google has decided that as of Spring 2020, all Nest users will be required to enable two-factor authentication to 'greatly reduce the likelihood of an unauthorized person gaining access to your Nest account.'

Isn't this the industry now? Basically, the homeowner has to give us access to all of their info, we setup accounts with all of our info, or we ask the homeowner to be on alert during the install and forward all pertaining stuff to us. All three of those options SUCK!

It’s not 2FA. It’s “Authorized Client Devices” you actually have to enable 2FA. This is something different.

I find it hilarious. Because they STILL have the backdoor in the system for authorities. Which it has been confirmed for awhile, they can access 'without' the customer's permission if they want to*.
Which means hackers can (or will) eventually find a way to exploit that. Nothing a customer can do about any of that.

* For you people with your head in the sand, I'm not going to dig up the links to the articles about the authorities having 'non-permission' access. You can Google it yourself.

Another reason to create a unique email for every client that both you and the client have acces to. I do it for all my jobs.



1234fakestreeet@gmail.com

That's a better solution than trying to get Ring to send messages to two email addresses, the client's and yours.

I guess we would then ignore that email address until our client called us to complain of a problem. We sure couldn't add such an address (per client) to the email addresses that notify us of email!

Been doing this for 2 years