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Topic:
Wisdom of using AppleTV in a confrence room
This thread has 15 replies. Displaying all posts.
Post 1 made on Monday February 17, 2020 at 14:36
buzz
Super Member
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I have a system with a projector, TV, Blu-ray, ROKU, SONOS CONNECT, and a wireless microphone. A SONY STR-ZA2100ES is the core. The system is stable -- until someone shows up with an Mac laptop. Many times we cannot display video from the laptop connected via HDMI. My PC laptop always displays. Naturally, since Mac is so "easy", I'm loosing credibility.

The users are aggressively technophobic -- heroes proving that tech is messed up. I'm tempted to bring in a ATV and let them connect wirelessly. Then, if things don't work, I can push back a little.

Is this a reasonable approach? Or, is there something that I should know about Mac laptops and skip the ATV?
Post 2 made on Monday February 17, 2020 at 14:59
Duct Tape
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5,295
the appletv has a conference room mode for the airplay.  you bring up the appletv on the display, and there is a message (that you can customize) giving instructions on how to connect.   Give them that, and hide the remote control.
[Link: facebook.com]
Post 3 made on Monday February 17, 2020 at 21:24
ggarza270
Long Time Member
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You would need to make sure they are on the same network. We did a Apple TV in a conference room and the Apple TV was plugged into the main network but their IT wouldn’t let guest connect to the main network only the guest network. We ended up just connecting the Apple TV to the guest network through WiFi.
Post 4 made on Tuesday February 18, 2020 at 12:47
lippavisual
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First question for the users would be, does the Mac have an actual HDMI port or are they using dongles?

Most of the time when we hear Mac problems, it has to do with the dongle they are using because they bought a version on Amazon instead of an actual Apple approved dongle.

Other times, it's typically an EDID problem and being that your routing video through an AVR, it's not too surprising to me.

Also, you shouldn't have to push back. Your proof is that you plug your PC in and it works.
Post 5 made on Tuesday February 18, 2020 at 12:59
Impaqt
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On February 18, 2020 at 12:47, lippavisual said...
First question for the users would be, does the Mac have an actual HDMI port or are they using dongles?

Most of the time when we hear Mac problems, it has to do with the dongle they are using because they bought a version on Amazon instead of an actual Apple approved dongle.

Other times, it's typically an EDID problem and being that your routing video through an AVR, it's not too surprising to me.

Also, you shouldn't have to push back. Your proof is that you plug your PC in and it works.

Agree here. Except for the AVR part. I've had no issues with Macs through AVR's at all.

its almost always the cheap amazon dongle they bought.
Post 6 made on Tuesday February 18, 2020 at 17:52
internetraver
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What's the projector?  Is it only 1080?

I'm far from an expert in commercial but for a conference room you really need a system that can handle many different resolutions and manage EDID.  I recently used some of the ConferX products from AVPro and have no complaints from anyone.  The sources are a mix of whatever BYOD shows up with HDMI and USB-C.

Actually the main reason for using this product is the conduit to the table was ran to the rack room so this allowed me to use the HDBT in and then the HDBT out rather than a typical HDBT kit which would have had keystone jumpers halfway through the run (which was probably around 200').

You could replace the AVR with the CX62 and external amp (hopefully the room isn't actually wired for surround sound)

[Link: avproedge.com]

[Link: avproedge.com]
OP | Post 7 made on Tuesday February 18, 2020 at 18:45
buzz
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Yes, the projector is 1080p. I've worked through that mess by carefully forcing video resolutions and I can still have an issue with the Mac's while the projector is not in use.

I don't know if anyone is attempting to use 3rd party dongles.
Post 8 made on Tuesday February 18, 2020 at 18:56
Don Heany
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1,178
Barco ClickShare has been good for the handful of units in the field. Have one along with an ATV and BD player going through an HDBT 4x4 AVPro, out to a Samsung and a couple Seura 4K panels. ATV AirPlay and CS have been perfect (knocks on wood).
Post 9 made on Tuesday February 18, 2020 at 19:18
BlackWire Designs
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An HDMI switcher with a scaler is always a great idea. AVPro has many matrixes designed for conference rooms that solve lots of the oddball resolution issues that can happen with tons of different computers and different levels of users understandings of resolution settings.
BlackWire Designs
Post 10 made on Wednesday February 19, 2020 at 08:48
internetraver
Advanced Member
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On February 18, 2020 at 18:45, buzz said...
Yes, the projector is 1080p. I've worked through that mess by carefully forcing video resolutions and I can still have an issue with the Mac's while the projector is not in use.

I don't know if anyone is attempting to use 3rd party dongles.

How are you "forcing" the resolution of a mac that someone brings without any sort of EDID management?
Post 11 made on Wednesday February 19, 2020 at 09:03
lippavisual
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He can’t without an external unit. That’s why I was saying the AVR is the problem. It’s reading 4K EDID, which is what the AvR is.

Scaler would solve all the problems and keep a constant sync to the display.
OP | Post 12 made on Wednesday February 19, 2020 at 13:17
buzz
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I worded that reply poorly. I can manage the output resolution of everything except for the guest Mac's.
Post 13 made on Wednesday February 19, 2020 at 23:30
internetraver
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On February 19, 2020 at 13:17, buzz said...
I worded that reply poorly. I can manage the output resolution of everything except for the guest Mac's.

So you can manage the output resolutions of the guest PC's?  I would assume they are using the same connection.... or maybe not??

I've learned a bit about usb-c through this project and if you though HDMI was a cluster fukk.... buckle up!  This is a whole new level of nightmare.

Make sure all usb-c cables are 3.1 Gen 2 or 10Gbps capable for video.
Post 14 made on Thursday February 20, 2020 at 09:16
Mission Systems
Long Time Member
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76
I'm going to make this simple for you, install a Barco ClickShare and be done. We have 100's of these in the field and have virtually ZERO issues with them. They are stupid simple to operate and manage the scaling so you don't have to worry about BYOD issues.
"Hope is for suckers and fools"
Post 15 made on Friday February 21, 2020 at 14:11
internetraver
Advanced Member
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April 2003
797
Looks like Barco has a program to test the clickshare for 30 days.  Pay if you want to keep it or send it back after.  Worth looking into.
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