On February 20, 2020 at 14:26, FreddyFreeloader said...
Is harmony still cloud-based programming? Do you still need username and password to modify the configuration?
Yes, but if the computer has the software, it's usually possible to connect the remote and get in without knowing the user name and password. If that doesn't work, a call to their tech support department can result in cloning the account and letting you in, which I have used when making changes to remotes that were originally programmed by Best Buy (who doesn't give the log in info to their customers/the customers forget where they put the info).
Their Pro Portal is a great way to keep all of the client setups in one place and they have training info, as well.