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Topic:
Comcast Cisco DVR box/remote problem
This thread has 1 response. Displaying all posts.
Post 1 made on Thursday January 13, 2011 at 01:54
dzn
Lurking Member
Joined:
Posts:
January 2011
1
I originally thought I was just getting a bad remote with the new HD DVR box from Comcast. But after numerous boxes (some returned by me and some brought out by a Comcast tech), I find that it is actually this Cisco box that is the problem. The remote works if you are 3 ft or less from directly in front of the box. Big problem if your couch, chair or bed is further away than that! Tech said he tried 5 boxes himself before he found one that actually worked with his remote! Any way to fix this, or just keep hounding Comcast for another solution - if there is one!
Post 2 made on Tuesday January 25, 2011 at 07:38
wdsnls
Long Time Member
Joined:
Posts:
May 2004
17
On January 13, 2011 at 01:54, dzn said...
I originally thought I was just getting a bad remote with the new HD DVR box from Comcast. But after numerous boxes (some returned by me and some brought out by a Comcast tech), I find that it is actually this Cisco box that is the problem. The remote works if you are 3 ft or less from directly in front of the box. Big problem if your couch, chair or bed is further away than that! Tech said he tried 5 boxes himself before he found one that actually worked with his remote! Any way to fix this, or just keep hounding Comcast for another solution - if there is one!

This thread contains information that may interest you.
www.dslreports.com/forum/r25353607-DVR-IR-Sensor-issues-in-RNG200

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