vgrove. Welcome to RC.com.
here's a cool link for you to try out first..
[Link: remotecentral.com]after viewing, call the authorized dealer you bought the remote from and make sure you get your ser# so you can have a valid warranty for your remote.
Also, might want to try and "learn" about the professional product you have before starting new threads asking tons of questions that have a myriad of answers. Guys love to help in here, You just gotta be little more cordial and reasonable.
have a nice day!
Brian