| Post 1 made on Tuesday December 25, 2012 at 15:22 |
rickp Founding Member |
Joined:
Posts: | October 2001
255 |
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After downloading the available update to my 880 I can't get the program to function. It opens with the message: "Unable to find theme folder: Alpha" Below that is an "ok" to click which after several clicks, gives a Microsoft message "MX editor application has encountered a problem and needs to shut down."
I've tried this several times and no change. Later a screen came up saying if I downloaded software or hardware recently I should uninstall it.
Just asking if this is really what I should do or if there are other avenues? WIll this delete all my 880 program files? Is this a URC problem?
Thanks
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| Post 2 made on Tuesday December 25, 2012 at 18:50 |
kgossen Super Member |
Joined:
Posts: | March 2008
3,026 |
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What version of Windows?
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"Quality isn't expensive, it's Priceless!" |
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| OP | Post 3 made on Tuesday December 25, 2012 at 19:05 |
rickp Founding Member |
Joined:
Posts: | October 2001
255 |
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XP Pro, version 2002, service pack 3.
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| Post 4 made on Tuesday December 25, 2012 at 20:17 |
kgossen Super Member |
Joined:
Posts: | March 2008
3,026 |
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Sounds like something is corrupted. I would suggest uninstalling it and then install it again. Shouldn't delete your remote files, if you're worried you can always move them to a different folder.
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