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Topic:
MX-3000 button press delay and fail
This thread has 26 replies. Displaying posts 1 through 15.
Post 1 made on Saturday October 14, 2006 at 22:36
Dave E
Long Time Member
Joined:
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September 2005
282
I'm having the same kinds of problems with my MX-3000 as others have stated that they are having with the MX-900. Occationally I will press a button, it beeps, nothing happens, then 3 seconds later the MRF-300 and the associated IR flasher will blink. Also, occationally I'll press a button, it beeps and nothing happens, no MRF-300 or flasher blink. The code wheel on the MRF-300 is set to F. I changed it to 0 to check for RF interference and had none, although I didn't leave it on 0 for more than a minute. I am using the current software. As of October 14 it says no new updates are available. The date code on the MX-3000 is 040905. I bought it and didn't do much with it but I am working with it now and have encountered this problem.
Was this a known problem with the older MX-3000 that has now been corrected? Has anyone else had similar experiences?
Experience is what you get when you don't get what you want.
Any wire cut to length will be too short.
I must be a near GENIUS. All my teachers told me I was at the very PEAK of the bell curve!
Post 2 made on Sunday October 15, 2006 at 01:24
GregoriusM
RC Consultant
Joined:
Posts:
December 1999
9,807
Have you tried recalibrating the touch screen?
When ignorance is bliss, ‘tis folly to be wise.
Post 3 made on Sunday October 15, 2006 at 09:09
Ericjb
Active Member
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February 2004
655
Also, even if you are not showing any interference, set the adjustment on the RFX-150 antenna to the lowest setting (counter-clockwise) and see what happens. I just finished a house with 3 MRF-300s with RFX-150s and in every case we showed no interference, but turned the antenna gain to the lowest setting and operation went up to 100%

If you some distance from the MRF-300 while operating the remote, start with the antenna at the lowest setting and try it, then slowly turn the gain up and see how operation is affected chances are this will solve it.

Also watch the RF light on the antenna too, I have seen these glow slightly yet the MRF-300 would show no interference and turning down the antenna gain fixed it.
There are 10 types of people in this world,
There are those who understand binary,
and those who don't!
OP | Post 4 made on Tuesday October 17, 2006 at 19:33
Dave E
Long Time Member
Joined:
Posts:
September 2005
282
I had recalibrated the touch screen just about a week ago or so. These problems occurr with the hard buttons as well as the touch screen.
The setting on the RFX-150 was set mid way, 12 O'clock. I have turned it to minimum, 7 O'clock. I'll watch it and see what happens.
Since no one else has picked up on this thread, perhaps we should communicate off the forum.
Experience is what you get when you don't get what you want.
Any wire cut to length will be too short.
I must be a near GENIUS. All my teachers told me I was at the very PEAK of the bell curve!
Post 5 made on Tuesday October 17, 2006 at 19:53
GregoriusM
RC Consultant
Joined:
Posts:
December 1999
9,807
If you do, please post your findings for the rest of us!
When ignorance is bliss, ‘tis folly to be wise.
Post 6 made on Wednesday October 18, 2006 at 12:29
bobli
Long Time Member
Joined:
Posts:
December 2002
263
Yes, please do as I'm experiencing the same problem but have yet to find a solution.
OP | Post 7 made on Wednesday October 18, 2006 at 15:51
Dave E
Long Time Member
Joined:
Posts:
September 2005
282
I’m still having the same problems. Occasionally, I’ll push a button, hard or touch screen and the remote will beep but no RF is sent for about 3 seconds. The remote is locked up for those three seconds. Then three seconds later the RFX-150 will flash and the associated emitter will blink.
I am not an expert, but having worked with wireless equipment for the last 25 years in the security field and having been a novice ham radio operator in High School over 35 years ago, this does not strike me as being an RF problem.
It appears to me to be a problem internal to the remote
Experience is what you get when you don't get what you want.
Any wire cut to length will be too short.
I must be a near GENIUS. All my teachers told me I was at the very PEAK of the bell curve!
Post 8 made on Wednesday October 18, 2006 at 19:16
Ericjb
Active Member
Joined:
Posts:
February 2004
655
What is your remote layout? What I mean is what are you using for graphics on the 3000? Are you using animated gifs or a lot of png files? What version of 3000 editor are you using? Make sure you live update and reload the remote with the same file there have been some improvements in the way the remote handles graphics.

If you would like to email me your file (address in profile) I would be glad to look at it, load it into my 3000 and let you know what I find.
There are 10 types of people in this world,
There are those who understand binary,
and those who don't!
Post 9 made on Thursday October 19, 2006 at 12:53
bobli
Long Time Member
Joined:
Posts:
December 2002
263
I've been having the same problem with the pushing of a button (hard or soft) on the remote and then seeing the antenna light up a couple of seconds later for a long time and have never found a solution. Also seeing pushing a button and no result from the code supposedly being sent by the remote via RF. I've tried everything on the URC RF troubleshooting list posted by Eric Johnson but nothing helps. The antenna never really shows any interference by lighting up unless I move it from it's normal position which I found by specifically testing for interference. One additional thing I've noticed is that when the remote successfully sends a code via RF the light on the antenna glows very bright red but when the code isn't successful the glow is not as bright although the antenna certainly lights up. Perhaps it's interference but it never lights unless a code is sent so that would seem to rule out interference. This also doesn't explain the delay in sending a code and seeing the antenna light up a couple of seconds later. I've just been living with this problem for a long, long time.

My only other thought is perhaps this problem(s) is related to older versions of the hardware and/or O/S? My MX-3000 has a date of 12/24/04 (version 8.8) and has a O/S version of 4.10.908.10N (10/05/04). Maybe an update to the O/S might address this issue? My firmware version, which I believe should be current as I have the latest version of the editor, is 2.23.5.60627.

Bob
OP | Post 10 made on Thursday October 19, 2006 at 14:41
Dave E
Long Time Member
Joined:
Posts:
September 2005
282
Eric, the .rcc file was sent the evening of 10/18. I am using an animated gif for the battery indicator in several places and one other animated gif. There are a lot of sound files. Live update shows no new updates available as of 10/18. I appreciate your willingness to look at the file. There may be something in the way I have it programmed that is causing this oddity. Thanks
Experience is what you get when you don't get what you want.
Any wire cut to length will be too short.
I must be a near GENIUS. All my teachers told me I was at the very PEAK of the bell curve!
Post 11 made on Friday October 20, 2006 at 10:44
Control Remotes
Super Member
Joined:
Posts:
August 2003
3,434
Here is one way to determine if it could be something within the remote or RF issues. Set the entire remote to IR only, then save and download the file to your remote. Test the commands while pointing directly at your equipment. If the equipment responds immediately, then the issue it directly related to RF.

If the IR mode is working properly, try creating a new file with one or two of your components in RF only - but use a stock template from the MX-3000 Editor. See if there is any difference in response time. If your components respond immediately, then it was likely your file. If they do not, then it could be something in the remote itself not sending the signal right away.

Let me know what you find.



Thank you,
Damon DG
= = = = =
http://www.ProRemotes.com - Authorized Dealer & Remote Programming Services
Remote Programming Services for URC Remotes
http://www.PremierAVDesigns.com - 914-509-5360
Follow me on Twitter @HomeTheaterNY
Post 12 made on Friday October 20, 2006 at 12:11
RWI
Founding Member
Joined:
Posts:
December 2001
592
Well I'm glad I'm not the only with these problem's. I have an MX-3000, I started with the MRF-250 and then moved to the MRF-300. The 300 seems a little better but I have the exact same problems as described above. It seems to me that the dimmer light on the RFX is an interference problem, in my room there seems to be very small area's that are troublesome, if I move the remote 2" it will then start to work correctly. I have the RFX set to the lowest setting and in testing antenna showed no interference.

I also get the few second freeze, I am uncertain if the 2 problems are related or not. One thing I did notice is that battery voltage may play some role as when I first take it off the charger it seems to work well and as time goes on it gets worse, at this time the battery meter is usually down to 80%.
Post 13 made on Friday October 20, 2006 at 12:32
bobli
Long Time Member
Joined:
Posts:
December 2002
263
I'm using Noel Blackman's Inspire template graphics. I will go back to the originally supplied graphics for a bit and report the results.
Post 14 made on Friday October 20, 2006 at 12:35
Control Remotes
Super Member
Joined:
Posts:
August 2003
3,434
RWI,

Maybe you need the RFX-250 narrowband antenna. Your issue sounds a bit different and more like RF interference. Contact URC or Eric Johnson and see if they can help you.



Thank you,
Damon DG
= = = = =
http://www.ProRemotes.com - Authorized Dealer & Remote Programming Services
Remote Programming Services for URC Remotes
http://www.PremierAVDesigns.com - 914-509-5360
Follow me on Twitter @HomeTheaterNY
Post 15 made on Friday October 20, 2006 at 12:58
RWI
Founding Member
Joined:
Posts:
December 2001
592
On October 20, 2006 at 12:35, Control Remotes said...
RWI,

Maybe you need the RFX-250 narrowband antenna. Your issue
sounds a bit different and more like RF interference.
Contact URC or Eric Johnson and see if they can help
you.

Thank you,
Damon DG
= = = = =
http://www.ProRemotes.com - Authorized Dealer & Remote
Programming Services

I think that my symptoms are pretty much the same as posted above, wether or not they are caused by the same thing could be another story. Sadly I think my MX3000 is to old to be able to use the narrow band antenna. Do you have date information that I could confirm this with?
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