On October 12, 2009 at 21:13, Fins said...
For a remote he broke on his own. The equivilant of me driving my car into a wall and expecting the warranty to cover it.
Depends how fast you drove in to the wall, and what the bumpers were rated for ...
In reality the scenario happens all the time, and most companies just eat it because it's better to let a customer get away with a little something and in the process keep them as a loyal customer who'll come back because they know the company has their back.
Fact is remote controls like cars are designed to survive a certain amount of abuse and when they can't or don't ... it is a manufacturing defect.
But other than that, your comparison is really off base.
