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Original thread:
Post 10 made on Friday September 8, 2006 at 02:13
Ernie Bornn-Gilman
Yes, That Ernie!
Joined:
Posts:
December 2001
30,055
They are being neither greedy nor stupid. You, and many others, have been caught between a new set of policies that will probably work out pretty well for installers and new and old customers alike. Anyone caught in the middle can think everyone else is stupid or greedy, but it ain't so.

By the way, one reason for the change was the dealer who screwed you by doing his business in such a way that he isn't there now. Bet you got a GREAT deal...or that he didn't give you a great deal but gave you lousy service. Whatever it was, at least half of the problem is your previous dealer. Don't lay that on anybody here now, or on URC.

If anything, their old approach was stupid, and perhaps greedy, or they were too weak to stand up to greedy dealers and end users alike. Of course it hurts when a stupid policy is changed to something sensible: everybody is just used to the way it was!.

As for your tone, please note the tone and the actual words of the first post put up in the new URC forum. The third paragraph, where he speaks of "people using URC's remotes," not "URC" or "us installers."

On August 31, 2006 at 04:28, GregoriusM said...
Great idea, Daniel!

I've posted in the new Complete Control section, and it
seems I also have the honour of posting first in this
thread!

Let's all move along and support the people using URC's
remotes in the best way we can!

Greg :-)
A good answer is easier with a clear question giving the make and model of everything.
"The biggest problem in communication is the illusion that it has taken place." -- G. “Bernie” Shaw


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