Exactly, that's what I mean. I don't like the idea that
some hard buttons are active while others are not, depending
on what the LCD is saying. I just feel that if a button
isn't going to be doing anything then it shouldn't be
there.


That's why I like the Prontos - minimal hard buttons (half
of which are 'constants' anyways), and the only things
that are active are the things that YOU put on. The last
company I worked for used Prontos, and there was almost
no need for an orientation with the customer. Right now,
you program the URC and have to teach someone how to use
it. With a Pronto, you pretty much can pick it up and
follow it's lead (IF -and it's a big if - the device was
programmed well). No matter how you program the MX, there
are always a lot of buttons someone can hit to screw something
up, and even one that is programmed well isn't that good
IMO.


I have spent a lot of time with the MX at home, a lot
of time with the manual/tutorial. I'm getting it, slowly,
but I still feel like I'm lying when a customer asks me
if the thing is good or not. I'd love to tell them about
the other things out there, but this is what the company
I work for sells, so I have to stand by it.


Thanks for the replies!