Thanks Peter for enlighting me. As a newbie here I appreciate the comments and feedback from experienced Pronto users as your goodself.

I appreciate you passing onto Philips my issue of concern. I hope they take it on board and produce a more robust product for us all.

Do you have any suggestion on how I might be able to raise Philips customer support attention on a issue of a faulty Vol + button on my TSU7000? I have tried via Pronto website customer support to get a response nothing. Did you happen to pass on my comments from the detailed posting about Philips lack of customer support response?

Again thanks for your interest, suggestions and feedback.

Regards,

Fleetz