Your Universal Remote Control Center
Philips ProntoNEO Family Forum - View Post
Up level
Up level
The following page was printed from


Original thread:
Post 3 made on Tuesday December 11, 2001 at 11:40
Founding Member
December 2001
bootz, thats what I was thinking too. However, a few people in the other forum wrote in to them and got responses saying they didn't intend on adding the Upload feature. This is what prompted me to write them.

Here is their response:
-----Original Message-----
From: Philips URC Support Helpdesk []
Sent: Tuesday, December 11, 2001 3:36 AM
To: Chris Green
Subject: Re: TSU500 - ProntoNeo

Dear Sir,

Thank you for your enquiry.
The ProntoNEO is a remote control somewhere in between the Universal Remote 880
and the Pronto 1000.
It is meant to keep it simple.

Please download the latest version of ProntoEditNEO that is available on the

In any case we will pass your information on to Philips Head Quarters.

Kind regards,
Harry Schut

Philips Pronto/URC helpdesk

p.s. Please keep the message complete when replying

Here is my reponse back:
Thank you for passing my message on. In response to your reply all I have to say is that by crippling the software you have made the remote incredible difficult to use, not SIMPLE. I understand more expensive models should have a value-add, better features and software. But the upload functionality for this remote does not fall in to that category. This is a integral feature, without it the software is pointless. So how are we intended to use the software? Are we supposed to DOWNLOAD, then program the remote codes, then never use the software again? Because if we ever DOWNLOAD a second or third time you have to reprogram the whole thing. You knew that right? And you're telling me this was done on purpose? What if I change my mind or buy a new CD player?

This message was edited by cgreen on 12/11/01 11:41.09.

Hosting Services by ipHouse