Ditto. Although I didn't have a Pronto when they were first intoduced, I imagine the first generations of software were just as "buggy" as NEOEdit. Now, there is much third party software (utilities, bitmaps, CCF's) that make the Pronto truly useful. If you only had the Pronto (TSU2000) and ONLY had the software from Philips, you would be singing the blues too. Give us "NEO-phite's" time and we will turn this superior product into something worthy. Already, users are finding creative work-arounds to the software bugs that I am sure Philip's will eventually fix. Because of the wider distribution channel (Best Buy), Philip's stands to sell 2 NEO's for every Pronto. The price has dropped once and will probably drop again.