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Original thread:
Post 18 made on Saturday January 19, 2002 at 16:23
canito
Founding Member
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January 2002
1
I had a Pronto Neo and it crashed with the update. Since it was a piece of trash from the beginning, Philips is going to upgrade me to the new Pronto, not the Neo. If anyone else is having this problem, just call Philips Customer Care at 800-835-3506 like I did and tell them your Neo crashed and you want to be upgraded to the Pronto 2000. It only takes a minute to get this upgrade completed and you will be happy again.
Bob


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