i own a NEO (full disclosure). Thinking about a NEO and you're searching this board for advice? Think twice. The NEO was released prematurely. The orginal software was so poorly written that the next version appears fabulous, but sucks. Here's the skinny:

1. The learning ability of the NEO comes in 3 flavors. Learns some fine, learns some after 20-100 tries and NOT AT ALL. Independant of posts on this and other boards, the NEO simply will not learn SOME DEVICES or some BUTTONS ON SOME DEVICES. You should research these and other boards to make sure your compliment of equipment can be controlled.

2. NEO EDIT may have problems on your computer. These include, but time will prove that they are not limited to not being able to communication with the NEO, corrupting the memory within the NEO with no fix available, being unable to install NEO or failing to register a DLL, NEO edit will slowly slow and eventually creep to a crawl on your computer.

3. You cannot customize the overview page (the first one you see), cannot enter hex codes for IR commands and the NEO is NOT COMPATIBLE with CCF files that are used by standard pronto products.

4. If you are not an Engineer like Dilbert, a tinkerer, a computer geek or have 20-40 hours of free time to dedicate to the 'discovery process' of the NEO, you should consider another solution.

Yes, some folks are having fun with the NEO. it's a challenge figuring out cryptic XML files, creating new BMP buttons, learning the work arounds and discussing your discoveries. But, purchasing the NEO is adopting a new time comsuming hobby. Consider yourself forewarned. Keep your Best Buys receipt.