Keep in mind this is the first generation 5 satellite recieving dish DirecTV has put out. It will get better.
As far as the looks of it scaring customers, the ugliest, scariest dish I have seen is the Dishnetwork S(t)uperdish. This this is like 3' wide, just to recieve 3 satellites. Dishnetwork should have taken WNC's offer to engineer a dish like DirecTV's 3 sat dish at 20"X18". That's Charlie Ergen for you, though.
It takes 2 to tango, but only one to be nice!, A/V Slave