I will NEVER buy another Kenwood product. I, too, have had the very same RC problem with my Kenwood receiver. Great to find the solution here. I tapped on my bezel and viola! It works after...? years of NOT working. I was sure it was the receiver and not the remote. I'll have the soldering done when I can. I will NEVER buy another Kenwood product. Now, I'm wondering if soldering will fix my other receiver problem. It's getting harder and harder to use headphones because the sound cuts out unless I get the cord tweaked, twisted, or turned in a certain way. Of course if the cord moves a millimeter, I have to fix it. I thought it was the extension cord, so I bought a new one. Silly me, I should have assumed it was a receiver problem, not a cord problem. I have the same problem with the new cord. Anyone else have this problem? Anyone think it's another soldering issue? Did I mention I will NEVER buy another Kenwood product?