Yes that's the correct procedure. You are punching from the Sat device TO the Main page which is utilized by using the OFF button. It's been years since I've setup a 350 and I don't recall ever using one with RF. We haven't sold that model since Bill Clinton was in office lol. I'm wondering if it has something to do with your RF setup, i.e. is the Main page setup for RF ALL? That's how we'd do it these days with the PC programmable remotes. See if you can get into the RF settings and make sure Main is set to RF and All. I'm out of ideas after that. I'm sure it's something simple...give urc a call if the above don't work. They should be able to walk you thru the exact process.