On August 17, 2012 at 12:27, TwistedMelon said...
If you are a custom installer, your customers are buying the solution, not the remote. You provide the programming as part of the sale. Completely different situation than what was mentioned.
This is exactly right. Every time this kind of thread comes up, every CI in the world screams about the same thing, talks smack about the OP and every other person who's ever asked for the software.
MOST customers buying remotes do not care about programming them. They don't care to learn the process or the theory of control and logic. They probably don't even care which remote you sell them. Giving a customer a MX980 over a MX780 makes you look like a better CI simply because you used a flashier remote. For every 100 remotes you sell you read a single one of these threads.
Why are there never any threads about Best Buy selling TV mounts? Doesn't DIY TV hanging affect your pocketbook too?