On September 10, 2010 at 04:10, dakotacody said...
I've scoured the manual and can't find anywhere this can be set. I even erased all programming per the manual and the problem persists.
What did Niles tech support suggest you do?
Did I get ripped off?
That depends on what's wrong and how much you paid.
Niles has an amazing tech support and repair department. They may not be able to walk you through an entire set up, but they should be able to get you sorted out easily.